Warranty Policy

Make your choice, we secure the rest

25 Years Finish Warranty on Solid floors

Artisan Wood Industry, Inc. warrants, to the original purchaser, that the surface finish, an eleven step UV cured acrylic urethane aluminum oxide incorporating ceramic technology factory applied on its Artisan pre-finished hardwood floor will not wear through or separate from the wood for a full 25 years, from the date of purchase.

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Structural Lifetime Warranty on Solid Floors

Artisan Wood Industry, Inc.warrants to the original purchaser that its solid pre-finished Hardwood floors are free of any manufacturing defects. Structural lifetime warranty means that the hardwood flooring will remain free from defects in the base structure of the product, assembly, milling, dimension, cutting, for as long as the original purchaser own the home.

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Solid Quality Wood Flooring

Environment Friendly Wood Flooring

Customers Trusted Brand
Master Artisan
Our customers matter to us.

"We focus on solid wood floor with solid faith. Customers' satisfaction has always been our priority"
- Ricky Wang, General Manager of Artisan Wood Industry

Become a Partner Retailer with Artisan Wood Industry

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An partnership in the form of an Artisan Wood Industry retailer can increase the diversity of high quality wood floor choices to your customers.

We treasure and support our retailers with all we can offer.